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Refund Policy

Last updated: October 2026

Spooky English Escape Room is operated by Pegasus English Language School. We want you to be happy with the Teacher Plan.

30-day money-back guarantee

If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your purchase, or contact us via www.pegasusels.com and we'll help you.

Cancelling your subscription

You can cancel the Teacher Plan at any time. After cancellation, no further payments are taken and your premium access continues until the end of the current paid period. Cancelling does not automatically refund the current period — use the 30-day guarantee above if you'd like a refund.

Free plan

The free plan (two ready-made rooms) involves no payment, so no refunds apply.